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Digital accessibility

Wheelchair user opening a laptop

Our commitment to accessibility extends beyond the services we provide.

We want every part of what we do to be as accessible as we can make it.

Our web designers 3rd Sector Tech specialise in creating websites that meet the W3 Consortiums: Web Content Accessibility Guidelines (WCAG 2.1).

Our website has been certified with an AA rating.

This means where possible we have made every attempt to ensure that our website content is compatible with a broad range of assistive technology.

For more information, see our accessibility statement below.

For information on how to use free, built-in assistive technology on digital devices, please select from one of the following links:

Microsoft Windows

Apple OS



Accessibility statement

This is an accessibility statement from Disability Assist for Independent Living.

Measures to support accessibility

Disability Assist take the following measures to ensure accessibility of their website:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Appoint an accessibility officer and/or ombudsperson.

  • Assign clear accessibility goals and responsibilities.

  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define the requirements for designers and developers to improve accessibility for people with disabilities.

It defines three levels of conformance: Level A, Level AA, and Level AAA.

Disability Assist's website is partially conformant with WCAG 2.1 level AA.

Partially conformant means that some parts of the content may not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria:​

  • Images of text are only used for decorative purposes.



We welcome your feedback on the accessibility of our website.


Please let us know if you encounter accessibility barriers on our website by contacting us on any of the following:​


Phone: 01233 633187


Postal Address

Disability Assist c/o R & B Star

Unit 9 & 10 Nimbus Enterprise Park

Liphook Way




We try to respond to feedback within 2 business days.​


Technical specifications

Accessibility of our website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:​


  • HTML

  • CSS

  • JavaScript


These technologies are relied upon for conformance with the accessibility standards used.​


Limitations and alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations.

Please contact us if you observe an issue with our website accessibility.

Assessment approach

Disability Assist assessed the accessibility of their website by the following approaches:​

Evaluation performed by web developers 3rd Sector Tech


Evaluation report

A statement on our approach to accessibility is available at the top of this page and on the About Us page of this website.


Formal complaints

​To make a formal complaint, please get in touch via:

Phone: 01233 633187


Postal Address

Disability Assist c/o R & B Star

Unit 9 & 10 Nimbus Enterprise Park

Liphook Way


ME16 0LQ


​Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Richard Motley

Senior Developer

3rd Sector Tech



This statement was created on: 27/03/2024

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