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Services for organisations

We provide services to help other organisations, businesses and services improve their offering to the over 250,000 disabled people living in Kent.

This includes disability awareness and disability equality training.


Evaluation and consultancy

Our experts can help you to evaluate your current offering and develop your services with disabled people in mind.

Whether you are looking to attract new hires or customers with a disability, our consulting services will help to strengthen your processes and procedures, and help you attain compliance and full inclusion for all.


We can provide training to help you understand the challenges, issues and concerns that disabled people face and the impact your service may have on the individual service user.

This can help to give your staff a greater understanding and level of empathy of disabled people and equip them with the knowledge of how to make your service offering more accessible

Accessible website review

Do you know how accessible your website is for users with a disability?  There are financial, legal, usability, and moral reasons to ensure your site is accessible.

We can help you to review your website, ensuring there are no barriers that prevent interaction with, or access to, the information you are trying to convey to your audience.

Accessibility auditing

Our staff are experts on accessibility because of their own lived experience of physical disability.

We can help you to understand how a particular environment performs in terms of access and ease of use by a wide range of potential users, including people with disabilities and the visually impaired, and can recommend improvements where necessary.


We can work with you from the early stages of design to ensure that accessibility issues have been considered, or to check that the implementation of an existing environment is consistent with current guidelines and best practice.

Expert speaker

We can provide speakers to talk about all aspects of disability and accessibility at multiple events and forums.

Our staff can collate and share disability data and champion the need for inclusion and equality of access to services.

We can also chair meetings, join steering groups and proactively represent the needs of the county’s disabled people to help influence policy, strategy and practice.


Our staff can attend day centres, surgeries, support groups or other networks across the county to provide information and advice directly to disabled people.

Our Information Officers are trained to proactively reach out to Kent’s disabled residents through a programme of talks and presentations, and to provide 1-2-1 support.

This can be done straight away for simple enquiries, while more complex enquiries are followed up promptly.

Signing Contract

The process

All services are delivered by Disability Assist representatives who are people living with a disability.

If you would like further information about how we can help, the packages we offer or to discuss a bespoke training programme tailor made for you, your organisation or group, please contact us.

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